Marketplace reporting export APIs returning the 403 error

Incident Report for Atlassian Developer

Resolved

On July 31st 06:30 AM UTC, a 403 Forbidden error was observed across all Reporting Export API requests. The issue was caused by an unintended impact from a code cleanup activity, which affected access to APIs such as Export Cloud License Events and Export Transactions.

The issue was resolved by 03:00 PM UTC on July 31st, and all Reporting Export APIs are now fully accessible to Marketplace partners.

Posted Jul 31, 2025 - 06:30 UTC