Identified - There is a delay in the licenses and transaction data for marketplace partner reports. Last 12 hours data is delayed. We are working on refreshing the latest data.
May 19, 06:51 UTC

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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had a major outage.
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Past Incidents
May 19, 2022
Resolved - Our monitoring have detected increased latency on API responsible for issuing OAuth impersonation tokens. After detailed investigation we have confirmed that service is operating withing expected boundaries. The monitoring configuration will be corrected to match the expected service latency and not cause false alerts.
May 19, 14:14 UTC
Investigating - We are investigating cases of increased latency for Connect apps requesting an auth token from the oath-2-authorization-server for user impersonation.
May 19, 05:56 UTC
May 18, 2022

No incidents reported.

May 17, 2022
Resolved - This incident has been resolved.
May 17, 08:32 UTC
Investigating - We are currently investigating this issue.
May 17, 06:10 UTC
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Resolved - This incident has been resolved.
May 14, 12:44 UTC
Investigating - There is a delay in the licenses and transaction data for marketplace partner reports. Last 12 hours data is delayed. We are working on refreshing the latest data.
May 14, 05:58 UTC
May 13, 2022
Resolved - This doesn't qualify as an incident. This is an expected behaviour.
The analytics job runs every Monday. In this case it ran on May 2nd, and then on Wednesday(May 5th) we received another event for new cloud version. However we ignore this event as we already received analytics events from jira/confluences etc instances prior in the week.
We do not show the count till the next Monday because it can be partial and might sometimes update later in the week. The new data should appear in the next week(16 May).

May 13, 04:22 UTC
Investigating - We see installs missing for this week starting 9th of May. We are looking into it.
May 11, 16:12 UTC
May 12, 2022
Resolved - This incident has been resolved.
May 12, 16:59 UTC
Identified - The issue has been identified and a fix is being implemented.
May 12, 05:46 UTC
Resolved - Incident was resolved.
It impacted apps which were about to be deployed with `confluence:spaceSettings` Forge module.

May 12, 13:25 UTC
Identified - We continue to work on resolving the issue preventing users from being able to deploy Forge apps. We have identified the root cause and expect recovery shortly.
May 12, 12:44 UTC
Investigating - We are investigating an issue that is affecting the deployment of Forge apps for Cloud customers. We will provide more details within the next hour.
May 12, 11:14 UTC
May 11, 2022
Resolved - This incident has been resolved.
May 11, 05:13 UTC
Investigating - We are currently investigating this issue.
May 10, 21:03 UTC
May 10, 2022
Resolved - This incident has been resolved.
May 10, 08:56 UTC
Update - We are continuing to work on a fix for this issue.
May 10, 06:02 UTC
Identified - The issue has been identified and a fix is being implemented.
May 10, 06:02 UTC
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022
Resolved - This incident has been resolved.
May 6, 14:59 UTC
Identified - There is a delay in the reporting data and our teams are working on it to get the latest data.
May 6, 11:06 UTC
May 5, 2022
Completed - The scheduled maintenance has been completed.
May 5, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:30 UTC
Scheduled - Marketplace reporting API and exports requests from Marketplace reports dashboards will be unavailable during the maintenance window.
May 4, 07:25 UTC