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Resolved -
The issue has now been resolved, and the service is operating normally for all affected customers.
Apr 13, 15:11 UTC
Identified -
Transaction information for Marketplace apps has been restored and is now appearing again in partner reports. You may still see up to a 3-hour delay before new transactions show in your reports while we work to bring this back to normal. We are closely monitoring the situation and will continue to share updates.
Apr 13, 13:32 UTC
Investigating -
We are aware that transaction-related information for Marketplace apps has not been available in partner reports since April 10, 2026. Our team is actively investigating the root cause and working to restore the data. Partners may notice missing transaction records for this period. We will provide updates as we have more information. We apologize for the inconvenience.
Apr 13, 10:58 UTC
Resolved -
The outage affecting Forge app logs between 05:00 UTC and 07:00 UTC on 8 April 2026 has been resolved, and systems are now stable.
We are currently working on recovery efforts, including retrieving logs from this downtime window and validating data completeness. During this process, you may temporarily see duplicate log entries; however, this will not result in duplicate usage or additional costs.
We will continue to monitor the system closely and provide further updates as needed.
Apr 8, 07:45 UTC
Update -
We have identified a failure in the Forge App logs experience, impacting Forge Ecosystem Cloud developers and vendors. Our teams are working on it's resolution
Apr 8, 07:45 UTC
Identified -
We have identified a failure in the Forge App logs experience, impacting Forge Ecosystem Cloud developers and vendors. Our teams are working on it's resolution
Apr 8, 06:55 UTC
Investigating -
We are investigating a failure in the Forge App logs experience, impacting Forge Ecosystem Cloud developers and vendors. We will provide more details once we identify the root cause.
Apr 8, 06:55 UTC
Resolved -
On April 2, 2026, affected users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.
Apr 2, 22:36 UTC
Investigating -
We are actively investigating reports of a partial service disruption affecting Forge Remote applications integrating with JIRA. We will share updates here as more information is available.
Apr 2, 20:46 UTC