JSM portal customers requests are not fulfilled via Connect apps

Incident Report for Atlassian Developer

Resolved

We have monitored this issue and confirm that the issue is resolved.

Posted Oct 02, 2024 - 13:33 UTC

Monitoring

We've identified the cause and have mitigated the impact. We're monitoring for changes to service behavior.

Posted Oct 02, 2024 - 05:29 UTC

Investigating

We're investigating reports of authentication issues for requests to Jira Service Management endpoints via Connect apps.

Posted Oct 02, 2024 - 04:02 UTC

This incident affected: APIs (Jira Cloud APIs).