Delays in Jira webhook delivery
Incident
Report for Atlassian Developer
Resolved
The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.
Monitoring
A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation to confirm full recovery. We will continue to provide updates as available.
Identified
We have identified the cause of the delayed Jira webhook delivery and are deploying a fix. We will continue to provide updates as more information becomes available.
Investigating
We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
This incident affected: APIs (Bitbucket Cloud APIs, Confluence Cloud APIs, Jira Cloud APIs, Product Events, User APIs, Webhooks, Web Triggers), Marketplace (App listing management, App listings, App pricing, App submissions, Category landing pages, Evaluations and purchases, In-product Marketplace and app installation (Cloud), In-product Marketplace and app installation (Server), Notifications, Private listings, Reporting APIs and dashboards, Search, Vendor management, Vendor Home Page), Developer (App Deployment, Artifactory (Maven repository), Create and manage apps, Developer documentation, Forge App Installation, Forge CDN (Custom UI), Forge Function Invocation, aui-cdn.atlassian.com, Forge App Logs, Forge App Monitoring, Developer console, Forge direct app distribution, Hosted storage, Forge CLI, End-user consent, Forge App Alerts, App Data Residency, Forge SQL, Forge Monetisation, Forge Feature Flags Evaluations), Support (Atlassian Support contact form, Developer community, Developer service desk, Marketplace service desk, Atlassian Support, Vulnerability management [AMS]), and Authentication and user management.