Degraded Search on Marketplace

Incident Report for Atlassian Developer

Resolved

Between 13:39 UTC to 14:52 UTC, we experienced a degradation in the search index for Marketplace App Listings on marketplace.atlassian.com impacting all users. The issue has been resolved and the service is operating normally.

Posted Mar 31, 2020 - 15:27 UTC

Monitoring

We have identified the root cause of Marketplace Search returning 0 matched search results and have applied an update to the search index. We are now monitoring closely.

Posted Mar 31, 2020 - 14:52 UTC

Investigating

We are investigating cases of the search experience of Marketplace being degraded for ALL Atlassian Developer Cloud customers. We will provide more details within the next hour.

Posted Mar 31, 2020 - 14:24 UTC

This incident affected: Marketplace (Search).