Forge upgrades not working in Jira
Incident
Report for Atlassian Developer
Resolved
We've confirmed the issue no longer affect customers. Resolving he incident.
Monitoring
The fix was fully rolled out. We've verified internally service is now fully operational.
We will monitor situation for next 1 hour and resolve the incident when confirmed with customers all is back to normal.
We will monitor situation for next 1 hour and resolve the incident when confirmed with customers all is back to normal.
Update
We've prepared a fix for the issue and are currently rolling it out.
It should be fully rolled out ~1PM UTC.
We will provide another update by 2025-01-21 13:30 UTC, in 4 hours from now.
It should be fully rolled out ~1PM UTC.
We will provide another update by 2025-01-21 13:30 UTC, in 4 hours from now.
Identified
We have identified a problem preventing customers from being able to update major versions of Forge or Connect to Forge apps in both UPM and Connected Apps. This only impacts Jira.
Customers who attempt to update at this time will see an error message.
2025-01-15 07:30:00 UTC: impact start
We have identified the root cause and are fixing the issue.
We will provide another update by 2025-01-21 09:15 UTC, in 2 hours from now.
Customers who attempt to update at this time will see an error message.
2025-01-15 07:30:00 UTC: impact start
We have identified the root cause and are fixing the issue.
We will provide another update by 2025-01-21 09:15 UTC, in 2 hours from now.
This incident affected: Marketplace (App listing management).