Connect Apps Performance Degradation

Incident Report for Atlassian Developer

Resolved

On March 24, 2026, between 04:14 AM UTC and 08:40 AM UTC, Connect Apps using connect API's experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.
Posted Mar 24, 2026 - 08:44 UTC

Identified

We are receiving reports of degraded performance on the Connect APIs impacting Connect apps. We have identified the cause and are rolling out a fix now. We are monitoring the deployment and will provide another update within two hours, or sooner
Posted Mar 24, 2026 - 07:59 UTC
This incident affected: APIs (Bitbucket Cloud APIs, Confluence Cloud APIs, Jira Cloud APIs, Product Events, User APIs, Webhooks, Web Triggers), Marketplace (App listing management, App listings, App pricing, App submissions, Category landing pages, Evaluations and purchases, In-product Marketplace and app installation (Cloud), In-product Marketplace and app installation (Server), Notifications, Private listings, Reporting APIs and dashboards, Search, Vendor management, Vendor Home Page), Developer (App Deployment, Artifactory (Maven repository), Create and manage apps, Developer documentation, Forge App Installation, Forge CDN (Custom UI), Forge Function Invocation, aui-cdn.atlassian.com, Forge App Logs, Forge App Monitoring, Developer console, Forge direct app distribution, Hosted storage, Forge CLI, End-user consent, Forge App Alerts, App Data Residency, Forge SQL, Forge Monetisation), Support (Atlassian Support contact form, Developer community, Developer service desk, Marketplace service desk, Atlassian Support, Vulnerability management [AMS]), and Authentication and user management.