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On Jul 13, 2026, partner operations may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.
Posted Jul 13, 2026 - 17:46 UTC
Monitoring
The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.
Posted Jul 13, 2026 - 17:17 UTC
Investigating
Marketplace partner pages are unavailable. Partners are unable to access dashboards and management interfaces, experiencing timeouts when attempting to load these pages. All partner-related functionality is affected. Investigation into the underlying cause is underway. Next comms will be sent in 60 minutes or upon significant progress.
Posted Jul 13, 2026 - 15:48 UTC
This incident affected: APIs (Bitbucket Cloud APIs, Confluence Cloud APIs, Jira Cloud APIs, Product Events, User APIs, Webhooks, Web Triggers), Marketplace (App listing management, App listings, App pricing, App submissions, Category landing pages, Evaluations and purchases, In-product Marketplace and app installation (Cloud), In-product Marketplace and app installation (Server), Notifications, Private listings, Reporting APIs and dashboards, Search, Vendor management, Vendor Home Page), Developer (App Deployment, Artifactory (Maven repository), Create and manage apps, Developer documentation, Forge App Installation, Forge CDN (Custom UI), Forge Function Invocation, aui-cdn.atlassian.com, Forge App Logs, Forge App Monitoring, Developer console, Forge direct app distribution, Hosted storage, Forge CLI, End-user consent, Forge App Alerts, App Data Residency, Forge SQL, Forge Monetisation, Forge Feature Flags Evaluations, Forge Object Store), Support (Atlassian Support contact form, Developer community, Developer service desk, Marketplace service desk, Atlassian Support, Vulnerability management [AMS]), and Authentication and user management.