Forge apps experiencing high latency/timeouts when using Hosted Storage
Incident
Report for Atlassian Developer
Resolved
We have completed rollout of change that will prevent further re-occurrence of this incident.
This incident is now resolved.
This incident is now resolved.
Monitoring
Since 15:45 UTC we have not observed any new errors - service is working as expected.
We are deploying change which will make the service more resilient to future traffic spikes. This process will take up to 1 hour.
Next update will be posted around 20:00 UTC.
We are deploying change which will make the service more resilient to future traffic spikes. This process will take up to 1 hour.
Next update will be posted around 20:00 UTC.
Update
The service has mostly stabilized in last two hours but we are still observing sporadic errors. We are working on additional change to reduce the pressure on impacted internal resources which should lead to full mitigation of the impact.
Next update will be posted around 18:00 UTC
Next update will be posted around 18:00 UTC
Identified
Since 2023-06-16 07:10 UTC some Forge apps using Hosted Storage are getting degraded performance and/or timeouts.
We are currently preparing change to production environment which should recover the service. This will take few hours to fully roll out.
Next update will be posted around 14:40 UTC.
We are currently preparing change to production environment which should recover the service. This will take few hours to fully roll out.
Next update will be posted around 14:40 UTC.
This incident affected: Developer (Hosted storage).