Resolved
Monitoring has indicated that users are no longer receiving the error messages caused by this issue and it should now be fully resolved.
Posted May 26, 2025 - 06:27 UTC
Monitoring
A fix for the issue causing authentication errors across multiple apps has been rolled out. We will provide further update when can confirm the issue has been fully resolved.
Posted May 26, 2025 - 05:57 UTC
Investigating
We are aware of issues relating to authentication resulting in 503 gateway error messages. Our team is investigating with urgency and will provide an update when available.
Posted May 26, 2025 - 05:19 UTC
This incident affected: APIs (Bitbucket Cloud APIs, Confluence Cloud APIs, Jira Cloud APIs, Product Events, User APIs, Webhooks, Web Triggers), Marketplace (App listing management, App listings, App pricing, App submissions, Category landing pages, Evaluations and purchases, In-product Marketplace and app installation (Cloud), In-product Marketplace and app installation (Server), Notifications, Private listings, Reporting APIs and dashboards, Search, Vendor management, Vendor Home Page), Developer (App Deployment, Artifactory (Maven repository), Create and manage apps, Developer documentation, Forge App Installation, Forge CDN (Custom UI), Forge Function Invocation, aui-cdn.atlassian.com, Forge App Logs, Forge App Monitoring, Developer console, Forge direct app distribution, Hosted storage, Forge CLI, End-user consent, Forge App Alerts, App Data Residency, Forge SQL), Support (Atlassian Support contact form, Developer community, Developer service desk, Marketplace service desk, Atlassian Support, Vulnerability management [AMS]), and Authentication and user management.