Marketplace Reports are missing data
Incident
Report for Atlassian Developer
Resolved
Data looks good now.
Monitoring
The pipeline is fixed and working as expected now. We are monitoring at out end.
Identified
We have identified the issue with one of the upstream systems affecting the reporting. We are working on the fix for which the ETA is ~24hrs.
In the interim we have made a fix for all the data till 27th September'21 to be reflected correctly.
The following info will be not available for now :-
1. The extra data insights and discounts data which went live on 1st September'21 https://developer.atlassian.com/platform/marketplace/parent-insights-and-discounts-data/ would not be available for now.
2. The lastUpdatedDate is not reliable
In the interim we have made a fix for all the data till 27th September'21 to be reflected correctly.
The following info will be not available for now :-
1. The extra data insights and discounts data which went live on 1st September'21 https://developer.atlassian.com/platform/marketplace/parent-insights-and-discounts-data/ would not be available for now.
2. The lastUpdatedDate is not reliable
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
We have identified an issue with historical transactions being under-reported. We are actively investigating the issue.
This incident affected: Marketplace (Reporting APIs and dashboards).