Degraded performance of Forge trigger

Incident Report for Atlassian Developer

Resolved

The issue has now been resolved, and the service is operating normally for all affected customers.

Posted Apr 28, 2026 - 21:50 UTC

Monitoring

The performance degradation of Forge triggers has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

Posted Apr 28, 2026 - 21:34 UTC

Identified

We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users in prod-euwest region may experience performance degradation affecting Forge triggers.

We will continue to share additional updates here as more information is available.

Posted Apr 28, 2026 - 20:16 UTC

Update

We are actively investigating reports of performance degradation affecting Forge triggers in prod-euwest region. We will share updates here as more information is available.

Posted Apr 28, 2026 - 18:34 UTC

Investigating

We are actively investigating reports of performance degradation affecting Forge webhook delivery in prod-euwest region. We will share updates here as more information is available.

Posted Apr 28, 2026 - 18:28 UTC

This incident affected: APIs (Bitbucket Cloud APIs, Confluence Cloud APIs, Jira Cloud APIs, Product Events, User APIs, Webhooks, Web Triggers), Marketplace (App listing management, App listings, App pricing, App submissions, Category landing pages, Evaluations and purchases, In-product Marketplace and app installation (Cloud), In-product Marketplace and app installation (Server), Notifications, Private listings, Reporting APIs and dashboards, Search, Vendor management, Vendor Home Page), Developer (App Deployment, Artifactory (Maven repository), Create and manage apps, Developer documentation, Forge App Installation, Forge CDN (Custom UI), Forge Function Invocation, aui-cdn.atlassian.com, Forge App Logs, Forge App Monitoring, Developer console, Forge direct app distribution, Hosted storage, Forge CLI, End-user consent, Forge App Alerts, App Data Residency, Forge SQL, Forge Monetisation, Forge Feature Flags Evaluations), Support (Atlassian Support contact form, Developer community, Developer service desk, Marketplace service desk, Atlassian Support, Vulnerability management [AMS]), and Authentication and user management.