Resolved -
Our team was able to complete the resolution of this issue for all prior installations by July 24th. This incident is now resolved.
Jul 29, 03:27 UTC
Update -
We have identified the cause of an issue affecting a small number of Forge app installations between July 10, 2025, and July 18, 2025, at 03:38 UTC. This issue meant that the app user was not granted the correct admin permissions during installation, resulting in failing calls to REST APIs that require the permission.
This issue will not impact new installations, and we are working on a fix for previously impacted installations.
Jul 18, 04:36 UTC
Identified -
We have identified an issue where some Forge apps are receiving permission errors when calling REST endpoints that require admin permissions. We are investigating the root cause.
Jul 18, 03:32 UTC
Investigating -
We are investigating an incident where app users associated with new Forge installations and Connect to Forge upgrades are not being added to Jira permission groups. We will post the next update in 30 minutes.
Jul 18, 02:49 UTC