All Systems Operational

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This page is intended for Atlassian developers. Please visit https://status.atlassian.com for the status of end-user features and services.

APIs Operational
90 days ago
99.44 % uptime
Today
Bitbucket Cloud APIs Operational
90 days ago
99.47 % uptime
Today
Confluence Cloud APIs Operational
90 days ago
98.55 % uptime
Today
Jira Cloud APIs Operational
90 days ago
99.47 % uptime
Today
Product Events ? Operational
90 days ago
99.77 % uptime
Today
User APIs Operational
90 days ago
99.77 % uptime
Today
Webhooks Operational
90 days ago
99.31 % uptime
Today
Web Triggers Operational
90 days ago
99.77 % uptime
Today
Developer Operational
90 days ago
99.69 % uptime
Today
App Deployment Operational
90 days ago
99.03 % uptime
Today
Artifactory (Maven repository) ? Operational
90 days ago
99.77 % uptime
Today
Create and manage apps ? Operational
90 days ago
99.77 % uptime
Today
Developer documentation ? Operational
90 days ago
99.77 % uptime
Today
Forge App Installation ? Operational
90 days ago
99.77 % uptime
Today
Forge CDN (Custom UI) ? Operational
90 days ago
99.77 % uptime
Today
Forge Function Invocation Operational
90 days ago
99.74 % uptime
Today
aui-cdn.atlassian.com ? Operational
90 days ago
99.77 % uptime
Today
Forge App Logs ? Operational
90 days ago
99.77 % uptime
Today
Forge App Monitoring ? Operational
90 days ago
99.77 % uptime
Today
Developer console ? Operational
90 days ago
99.77 % uptime
Today
Forge direct app distribution ? Operational
90 days ago
99.77 % uptime
Today
Hosted storage ? Operational
90 days ago
99.47 % uptime
Today
Forge CLI Operational
90 days ago
99.77 % uptime
Today
End-user consent ? Operational
90 days ago
99.66 % uptime
Today
Forge App Alerts ? Operational
90 days ago
99.77 % uptime
Today
App Data Residency Operational
90 days ago
99.77 % uptime
Today
Forge SQL ? Operational
90 days ago
99.47 % uptime
Today
Marketplace ? Operational
90 days ago
99.72 % uptime
Today
App listing management ? Operational
90 days ago
99.77 % uptime
Today
App listings ? Operational
90 days ago
99.77 % uptime
Today
App pricing ? Operational
90 days ago
99.77 % uptime
Today
App submissions Operational
90 days ago
99.77 % uptime
Today
Category landing pages Operational
90 days ago
99.77 % uptime
Today
Evaluations and purchases Operational
90 days ago
99.77 % uptime
Today
In-product Marketplace and app installation (Cloud) ? Operational
90 days ago
99.07 % uptime
Today
In-product Marketplace and app installation (Server) ? Operational
90 days ago
99.77 % uptime
Today
Notifications ? Operational
90 days ago
99.77 % uptime
Today
Private listings Operational
90 days ago
99.77 % uptime
Today
Reporting APIs and dashboards ? Operational
90 days ago
99.74 % uptime
Today
Search Operational
90 days ago
99.77 % uptime
Today
Vendor management Operational
90 days ago
99.77 % uptime
Today
Vendor Home Page Operational
90 days ago
99.77 % uptime
Today
Authentication and user management Operational
90 days ago
99.77 % uptime
Today
Support Operational
90 days ago
99.77 % uptime
Today
Atlassian Support contact form Operational
Developer community ? Operational
90 days ago
99.77 % uptime
Today
Developer service desk ? Operational
Marketplace service desk ? Operational
Atlassian Support Operational
Vulnerability management [AMS] Operational
90 days ago
99.77 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Resolved - Validation is complete. All tables backing Aggregated Sales Reporting, Transaction Reporting, and Export Transaction APIs have been fully repopulated. Data for the impacted window (25 Oct 2025 00:00 IST – 27 Oct 2025 14:00 IST) has been restored and verified. No action is required from vendors. We are closing this incident.
Oct 28, 13:42 UTC
Monitoring - Data replay for the impacted window (25 Oct 2025 00:00 IST – 27 Oct 2025 14:00 IST) is complete. We are performing final validation of Aggregated Sales Reporting, Transaction Reporting, and Export Transaction APIs to confirm full restoration for this period. No action is required from vendors at this time. We will post the next update after validation; if successful, we will close this incident.
Oct 28, 13:04 UTC
Update - We are in the final stages of resolving the data discrepancy that affected reports from 25th October 2025 through 2:00 PM IST on 27th October 2025.
The data replay for October 25th and 26th is complete, and the final replay for October 27th is expected to conclude in approximately 7 hours. Once the replay concludes, we will begin a thorough validation of the Aggregated Sales Reporting, Transaction Reporting, and Export Transaction APIs to confirm the data is fully restored for the entire impact window.

Oct 28, 04:22 UTC
Identified - High-Level Impact:
Following three vendor reporting flows are experiencing data discrepancies for the period between 12:00 AM 25th October 2025 and 2:00 PM 27th October 2025 IST:
Aggregated Sales Reporting
Transaction Reporting
Export Transaction APIs
All other reporting flows and data outside this window remain accurate and unaffected.


Details about the Impact:
Between 12:00 AM 25th October 2025 and 2:00 PM 27th October 2025 IST, data in the above three reports may be incomplete or inaccurate.


Timeline:
2025-10-25 00:00 IST: Impact started
2025-10-27 14:00 IST: Impact ended (data discrepancies limited to this window)
2025-10-27 11:00 IST: Issue detected and remediation initiated


Expected Resolution Timeframe:
Our team is actively working to resolve the issue. We expect to fix the discrepancies and replay the affected data within approximately 12 hours from now.

Mitigation:
The engineering team is addressing the root cause and will replay the affected data for the impacted period. No action is required from your side at this time.


Workaround:
Currently, there is no workaround available. We recommend holding off on any critical reporting or reconciliation activities for the affected period in these three reports until the issue is resolved.


Next Update:
We will provide another update as soon as we have more information.

Oct 27, 12:04 UTC
Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Resolved - Between 01:00 and 20:47 UTC on October 22, 2025, App Developers experienced an issue where Confluence webhooks were not being delivered. We have deployed a fix to mitigate the problem, and the service is now operating normally.

This outage did not affect Forge events. However, it did impact:
1) All Connect Apps
2) Forge apps that use webhooks via connectModules

Please note: Atlassian cannot replay or resend the missed webhook events. As a result, these events are permanently lost.

Recommended Action:
To recover, we recommend that all affected apps use their resynchronization (resync) mechanisms to fetch the latest data directly from Confluence. This will help ensure your app’s data is up to date and that any information missed during the outage is restored.

Once we complete our internal incident review process, we will publish a more detailed postmortem of what went wrong, along with steps we're taking to prevent this from happening again in the future.

Oct 22, 22:09 UTC
Update - We have identified the issue causing Confluence Webhooks to not be delivered. We are currently testing a fix internally. We will provide another update at 22:00 UTC, or sooner if the fix is applied or new information becomes available.
Oct 22, 20:07 UTC
Identified - We have identified the issue causing Confluence Webhooks to not be delivered and are in the process of applying mitigations. We will provide another update at 20:00 UTC, or sooner if the mitigation is applied or new information becomes available.
Oct 22, 19:09 UTC
Update - We are continuing to investigate the issue causing Confluence Webhooks to not be delivered. While we have not yet identified the root cause, our team is making progress. We will provide another update at 18:20 UTC, or sooner as new information becomes available.
Oct 22, 16:16 UTC
Update - We are continuing our investigation. We will provide the next update within two hours or sooner.
Oct 22, 14:20 UTC
Update - Our team continues to investigate this issue. We will provide the next update within one hour or sooner.
Oct 22, 13:14 UTC
Investigating - We are aware that Confluence Webhooks are not being delivered and our team is actively investigating the same. We shall provide next update in one hour, if not sooner.
Oct 22, 12:15 UTC
Oct 21, 2025
Postmortem - Read details
Oct 24, 17:45 UTC
Resolved - Our team is now able to see full recovery across the vast majority of Atlassian products.

We are aware of some ongoing issues with specific components such as migrations and JSM virtual service agents, and our team is continuing to investigate with urgency.

We apologise for the inconvenience that this incident has caused and we will provide further information when the Post Incident Investigation has been completed.

Oct 21, 05:24 UTC
Update - The issue relating to the Atlassian Support portal displaying a message to customers to use our temporary support channel has now been resolved. The Atlassian Support portal is fully functional for any ongoing support issues.

With regards to other Atlassian products, we continue to see recovery continuing across all impacted products and our teams are continuing to monitor as the recovery continues.

We will provide further update on our recovery status within two hours.

Oct 21, 03:24 UTC
Update - We continue to see recovery progressing across all impacted products as backlogged items continue to be processed.

The Atlassian Support portal is currently displaying a message directing customers to our temporary support channel. Please note that our support portal is currently fully functional for those attempting to raise requests. We are continuing to look into this alert to remove this message.

We will provide further update on our recovery status in two hours.

Oct 21, 01:07 UTC
Update - Our team is now seeing recovery across all impacted Atlassian products. We are continuing to monitor for individual products that may still be processing backlogged items now that services are restored.

The Atlassian Support portal is currently still displaying a message directing customers to our temporary support channel. Please note that our support portal is currently fully functional for those attempting to raise requests. We are continuing to look into this alert to remove this message.

We will provide further update on our recovery status in one hour.

Oct 21, 00:03 UTC
Update - Our teams are continuing to monitor the recovery of systems across Atlassian products. This update is to inform that the Atlassian Support portal is fully operational at this time for customers that wish to contact support.
Oct 20, 22:58 UTC
Update - Monitoring - We've started seeing continued product experience improvement.

While we still have a backlog of event processing, we are seeing improvements in systems operational capabilities across all products. We estimate a significant improvement with the next few hours and will continue to monitor the health of AWS services and the effects on Atlassian customers. We appreciate your continued patience and remain committed to full resolution as we work through this situation. We will post our next update in two hours.

Oct 20, 21:26 UTC
Monitoring - There have been no changes since our last update. We will provide our next updated by 9:00PM UTC or sooner as new information becomes available.

We are currently aware of an ongoing incident impacting Atlassian Cloud services due to an outage with our public cloud provider, AWS. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority and we are closely monitoring the health of AWS services. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation.

Oct 20, 18:38 UTC
Update - We are currently aware of an ongoing incident impacting Atlassian Cloud services due to an outage with our public cloud provider, AWS. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority and we are closely monitoring the health of AWS services. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.
Oct 20, 17:43 UTC
Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.
Oct 20, 17:27 UTC
Update - Update - Thank you for your continued patience. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is still actively working to mitigate this issue with urgency and while we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will be providing hourly updates on this issue.
Oct 20, 16:36 UTC
Update - Update - Thank you for your continued patience. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is still actively working to mitigate this issue with urgency and while we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will be providing hourly updates on this issue.
Oct 20, 16:35 UTC
Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.
Oct 20, 15:21 UTC
Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.
Oct 20, 15:20 UTC
Update - We understand your pain and mitigating or fixing this issue is of utmost importance. Our public cloud provider is actively working to mitigate this issue on priority. We have been seeing partial operational success. We appreciate your patience and will continue to provide updates every hour or sooner.
Oct 20, 14:02 UTC
Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.
Oct 20, 13:58 UTC
Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.
Oct 20, 13:56 UTC
Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.
Oct 20, 13:07 UTC
Update - Atlassian team is actively engaged and continues to work with our public cloud provider to mitigate this issue at the earliest. We are starting to see partial operations succeed. We appreciate your patience. We shall continue to share updates every hour, if not sooner.
Oct 20, 12:06 UTC
Update - We continue to work with our public cloud provider towards mitigating the issue at the earliest. We appreciate your patience. We shall continue to share updates every hour, if not sooner.
Oct 20, 11:06 UTC
Identified - We understand that our public cloud provider has identified the cause of the issue. We are starting to see some recovery and is working towards mitigation. We appreciate your patience.
We shall continue to share updates every hour, if not sooner.

Oct 20, 09:58 UTC
Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

Oct 20, 09:24 UTC
Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

Oct 20, 09:23 UTC
Update - Atlassian Cloud services are impacted and we are aware that our customers might not be able to create support tickets. Our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

Oct 20, 08:24 UTC
Investigating - We have noticed that Atlassian Cloud services are impacted and our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

Oct 20, 07:56 UTC
Oct 20, 2025