Update - Atlassian team is actively engaged and continues to work with our public cloud provider to mitigate this issue at the earliest. We are starting to see partial operations succeed. We appreciate your patience. We shall continue to share updates every hour, if not sooner.
Oct 20, 2025 - 12:06 UTC
Update - We continue to work with our public cloud provider towards mitigating the issue at the earliest. We appreciate your patience. We shall continue to share updates every hour, if not sooner.
Oct 20, 2025 - 11:06 UTC
Identified - We understand that our public cloud provider has identified the cause of the issue. We are starting to see some recovery and is working towards mitigation. We appreciate your patience.
We shall continue to share updates every hour, if not sooner.

Oct 20, 2025 - 09:58 UTC
Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

Oct 20, 2025 - 09:24 UTC
Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

Oct 20, 2025 - 09:23 UTC
Update - Atlassian Cloud services are impacted and we are aware that our customers might not be able to create support tickets. Our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

Oct 20, 2025 - 08:24 UTC
Investigating - We have noticed that Atlassian Cloud services are impacted and our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

Oct 20, 2025 - 07:56 UTC

About This Site

This page is intended for Atlassian developers. Please visit https://status.atlassian.com for the status of end-user features and services.

APIs Partial Outage
90 days ago
99.67 % uptime
Today
Bitbucket Cloud APIs Partial Outage
90 days ago
99.63 % uptime
Today
Confluence Cloud APIs Partial Outage
90 days ago
98.71 % uptime
Today
Jira Cloud APIs Partial Outage
90 days ago
99.63 % uptime
Today
Product Events ? Partial Outage
90 days ago
99.93 % uptime
Today
User APIs Partial Outage
90 days ago
99.93 % uptime
Today
Webhooks Partial Outage
90 days ago
99.93 % uptime
Today
Web Triggers Partial Outage
90 days ago
99.93 % uptime
Today
Developer Partial Outage
90 days ago
99.85 % uptime
Today
App Deployment Partial Outage
90 days ago
99.19 % uptime
Today
Artifactory (Maven repository) ? Partial Outage
90 days ago
99.93 % uptime
Today
Create and manage apps ? Partial Outage
90 days ago
99.93 % uptime
Today
Developer documentation ? Partial Outage
90 days ago
99.93 % uptime
Today
Forge App Installation ? Partial Outage
90 days ago
99.93 % uptime
Today
Forge CDN (Custom UI) ? Partial Outage
90 days ago
99.93 % uptime
Today
Forge Function Invocation Partial Outage
90 days ago
99.9 % uptime
Today
aui-cdn.atlassian.com ? Partial Outage
90 days ago
99.93 % uptime
Today
Forge App Logs ? Partial Outage
90 days ago
99.93 % uptime
Today
Forge App Monitoring ? Partial Outage
90 days ago
99.93 % uptime
Today
Developer console ? Partial Outage
90 days ago
99.93 % uptime
Today
Forge direct app distribution ? Partial Outage
90 days ago
99.93 % uptime
Today
Hosted storage ? Partial Outage
90 days ago
99.63 % uptime
Today
Forge CLI Partial Outage
90 days ago
99.93 % uptime
Today
End-user consent ? Partial Outage
90 days ago
99.83 % uptime
Today
Forge App Alerts ? Partial Outage
90 days ago
99.93 % uptime
Today
App Data Residency Partial Outage
90 days ago
99.93 % uptime
Today
Forge SQL ? Partial Outage
90 days ago
99.63 % uptime
Today
Marketplace ? Partial Outage
90 days ago
99.88 % uptime
Today
App listing management ? Partial Outage
90 days ago
99.93 % uptime
Today
App listings ? Partial Outage
90 days ago
99.93 % uptime
Today
App pricing ? Partial Outage
90 days ago
99.93 % uptime
Today
App submissions Partial Outage
90 days ago
99.93 % uptime
Today
Category landing pages Partial Outage
90 days ago
99.93 % uptime
Today
Evaluations and purchases Partial Outage
90 days ago
99.93 % uptime
Today
In-product Marketplace and app installation (Cloud) ? Partial Outage
90 days ago
99.23 % uptime
Today
In-product Marketplace and app installation (Server) ? Partial Outage
90 days ago
99.93 % uptime
Today
Notifications ? Partial Outage
90 days ago
99.93 % uptime
Today
Private listings Partial Outage
90 days ago
99.93 % uptime
Today
Reporting APIs and dashboards ? Partial Outage
90 days ago
99.91 % uptime
Today
Search Partial Outage
90 days ago
99.93 % uptime
Today
Vendor management Partial Outage
90 days ago
99.93 % uptime
Today
Vendor Home Page Partial Outage
90 days ago
99.93 % uptime
Today
Authentication and user management Partial Outage
90 days ago
99.93 % uptime
Today
Support Partial Outage
90 days ago
99.93 % uptime
Today
Atlassian Support contact form Partial Outage
Developer community ? Partial Outage
90 days ago
99.93 % uptime
Today
Developer service desk ? Partial Outage
Marketplace service desk ? Partial Outage
Atlassian Support Partial Outage
Vulnerability management [AMS] Partial Outage
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 20, 2025

Unresolved incident: Atlassian Cloud Services impacted.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025
Resolved - Between 06:58 12 Oct UTC to 18:30 12 Oct UTC, we experienced calls from a some forge apps to external services (outside of Atlassian) intermittently fail. The issue has been resolved and the service is operating normally.
Oct 12, 19:25 UTC
Monitoring - We have identified the root cause of the intermittent errors and have mitigated the problem by putting in a temporary measure.

We are now monitoring closely.

Oct 12, 18:33 UTC
Update - We are deploying a fix that will alleviate some of the issues.
We are still investigating the root cause behind the intermittent failures.
Our team continues to closely monitor the errors and explore additional mitigations to ensure stability.

Oct 12, 17:19 UTC
Investigating - Impact
The issue is affecting Forge Egress within the Ecosystem, leading to intermittent failures in authenticated egress calls.
This has impacted functionalities such as Jira Incoming Mail, causing delays in fetching emails from providers like Gmail and Microsoft, and consequently affecting work item creation.
Additionally, Forge Compass apps are currently failing to send data to Compass.

Current Status
We have identified the root cause and are in the process of deploying a fix.

Next Steps
Post-deployment, we will continue to closely monitor the fix to ensure stability.
The next update will be provided in 60 minutes.

Oct 12, 15:25 UTC
Resolved - Between 06:30 12th Oct, 2025 UTC to 08:33 12th Oct, 2025 UTC, we experienced a degradation in us-east and ca-central regions affecting authenticated egress calls from Forge functions and from Forge bridge.

The issue has been resolved and the service is operating normally.

Oct 12, 09:14 UTC
Monitoring - The errors have gone down and not occurred in the last 30 minutes. The issue has been mitigated and we are continuing to monitor the situation closely.
Oct 12, 08:51 UTC
Investigating - We are aware of an intermittent issue affecting some authenticated egress calls from Forge functions and from Forge bridge (including product API calls).

The issue is primarily affecting invocations in the us-east and ca-central regions.

We are investigating the root cause and will provide an update in 1 hour.

Oct 12, 07:29 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 UTC
Scheduled - Atlassian will be undergoing scheduled maintenance with up to 1 minute of downtime in the commercial perimeter on 2025-10-12 between 3am to 4am UTC.
During the write outage, you won’t be able to:
- Create/upgrade/delete apps
- Install/uninstall apps
- Upgrade installations
- Deploy app
- Grant/revoke access for apps
- Grant consent to apps
- Revoke consent to apps
Expect to see the above operations fail with 500 status code and you will need to retry the operations after maintenance is successfully completed.
We will continue to provide updates as we progress and when you can expect these services to be restored.

Oct 2, 01:47 UTC
Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.